Hello


I'm Lisa Koeman. I study how people use technology, and use those insights to design and build better technology. I have a PhD in Human-Computer Interaction from University College London.

By combining research, design, and hands-on making skills, I aim to create products and services that have a meaningful impact on people's lives. I specialise in the development and in-situ research of publicly situated technology, with a focus on 'tech for good'.

Currently, I am a Senior User Researcher at the Government Digital Service (GDS).

Recent case study


Image Measures of Us project
Image Measures of Us project
Image Measures of Us project
Image Measures of Us project
Image Measures of Us project

Across six neighbourhoods in Birmingham people were asked to answer questions relating to their happiness and wellbeing via situated voting devices. Results were displayed on outdoor boards throughout the city. More about this collaboration between Birmingham Cathedral and UCL soon.

Skills


Field studies, contextual inquiries, surveys, wireframing, prototyping, sketching, observations, personas and scenarios, use case and activity diagrams, statistics, interaction design, graphic design, visualisation design, cognitive walkthrough, heuristic evaluation, GOMS, expert reviews, mind maps.

Tools


Pen, paper and post-its, Adobe Illustrator, Adobe Photoshop, Adobe Premiere Pro, Balsamiq, Keynote, Microsoft Word, Microsoft Excel, OmniGraffle Pro, Silverback, SPSS, laser cutter and other 'making' tools, and various web development and basic programming languages.

Media


My work has been featured in various media outlets, including BBC News, The Atlantic, Wired, Gizmodo, Fast Company, Engadget, Washington Post, Yahoo!, The Daily Dot, Le Mouv, Experimenta Magazine, MetaTrend, and Cambridge News. It has also been exhibited at the Graphic Design Festival Breda. In addition, I have a series of academic publications at top HCI conferences.

Public speaking


I have given talks at Microsoft Research, Goldsmiths University, University College London, University of Amsterdam and various academic and industry conferences including CHI, DIS, UbiComp, PerDis and UXPA.

Contact


Please get in touch via hi@lisakoeman.nl, or find me on LinkedIn or Twitter