At this year’s edition of the largest Human-Computer Interaction conference (CHI2018) there were – as always – hundreds of fascinating articles about topics ranging from Fitts’ Law (yes, still) to augmented reality. In the category ‘interesting behaviours on the Internet’ the following three studies stood out to me: Shoplifter community on Tumblr Tumblr is used […]

This is an attempt to articulate what makes being a user researcher in the public sector – and specifically UK central government – so interesting and rewarding. These are some of the things that make it exciting to go to work.   Duty Typically, people do not choose to use a government service; they have […]

What if sensors were installed in all toilets? And what if the data these sensors collect is presented publicly, on a website? To kickstart a debate on the potential implications of such technology a small team of people — including myself — created this illusion during an academic tech conference in 2014: we built a […]