Calendar analysis: my day-to-day as a Principal UX Researcher

How do you assess whether a job matches what you are looking for? How do you get a sense of the day-to-day work, beyond what a job advert, organisation’s website, and interview panel may disclose? I’ve done dozens of hiring interviews – some from the perspective of a candidate – but I can’t say any […]

HCI/UX research: what methods do we use?

Does HCI/UX research rely more on qualitative or quantitative measures? How many participants do we typically involve? And for how long? I had a look at 1014 studies published at the CHI2020 conference to investigate which research methods are typically used. Data First a bit of context: at CHI2020 a total of 756 papers made […]

When user research doesn’t matter

A user researcher’s influence diminishes as a product develops. That’s not meant as a clickbait-y controversial statement about the obsolescence of researchers. I mean: in an ideal world, their impact decreases – relatively – during the product lifecycle. There are two key reasons for this. Reason 1: the team gains more understanding of users If […]

A tiny data story

The value of data increases with size: the more data you have, the more your dataset is worth. But, personally, I’ve always been fascinated with tiny data – the stuff that is perhaps more collection than dataset, more anecdote than evidence. Last year I stumbled upon some tiny data. On my late grandmother’s desk, right […]

Experiencing English jury service

A white envelope. A reference to ‘Her Majesty’s Courts and Tribunals Service’ on the back. Inside there is a pink letter with big bold letters: jury summons. That’s how it starts. In 2018 I served as a juror on a long court case at a crown court in London. Think several months, rather than days […]