I'm Lisa Koeman, Senior User Researcher at the Government Digital Service (GDS). I study how people use technology, and use those insights to design and build better technology.

I have an interest in using tech for good and am happiest when making things. I've also completed a PhD in Human-Computer Interaction at University College London, where I studied what role the combination of technology and data visualisations can have in supporting local communities.

Recent blog posts:


My work has been featured in various media outlets, including BBC News, The Atlantic, Wired, Gizmodo, Fast Company, Engadget, Washington Post, Yahoo!, The Daily Dot, Le Mouv, Experimenta Magazine, MetaTrend, and Cambridge News. It has also been exhibited at the Graphic Design Festival Breda. In addition, I have a series of academic publications at top HCI conferences.

Public speaking

I have given talks at Microsoft Research, Goldsmiths University, University College London, University of Amsterdam and various academic and industry conferences including CHI, DIS, UbiComp, PerDis and UXPA.